Terms & Conditions MBI96 – A Complete Guide to Malaysia Online Casino Platform Rules

The MBI96 platform is an online entertainment service subject to strict eligibility requirements. By using MBI96, you confirm that:

• You are 18 years and above at the time of registration and throughout your use of the MBI96 platform.
• You are using this platform solely in your personal capacity and not on behalf of any other individual or entity.
• You are not subject to any legal prohibition or court order that prevents you from using online betting services.
• The information you provided during registration is true, accurate, and up to date.
• You acknowledge that gambling carries the risk of financial loss and that you play entirely at your own responsibility.

Account registration at MBI96 is free and open to individuals who meet the eligibility requirements. Each member is responsible for:

• Ensuring only one account registered under their own name and personal details. Holding multiple accounts is a serious violation of MBI96's terms.
• Keep your MBI96 account password and login credentials confidential. Do not share this information with anyone.
• Notify MBI96 immediately if you suspect your account has been accessed without authorisation or your password has been compromised.
• Keeping all personal information in your MBI96 account profile accurate and up to date, including your phone number, email address, and banking details.
• Not transferring or sharing your MBI96 account with any other individual under any circumstances.

MBI96 will not be held liable for any losses arising from a member's failure to safeguard their account credentials. All activity conducted through your account is your sole responsibility.

MBI96 accepts deposits through a range of popular and secure payment methods available in Malaysia. All transactions are in Malaysian Ringgit (MYR). The following deposit conditions apply:

• Minimum deposit is RM10 per deposit transaction.
• Accepted deposit methods include: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX (including Maybank2u and CIMB Clicks).
• Deposits are typically processed instantly upon a successful transaction. Any delays are beyond MBI96's control and may be attributed to issues on the payment provider's end.
• All deposits must be made using a payment method registered in the member's own name. MBI96 does not accept third-party deposits.
• MBI96 reserves the right to request proof of payment for verification purposes if deemed necessary.
• Deposits cannot be reversed once they have been processed into your MBI96 account balance.

MBI96 is committed to processing member withdrawals efficiently and transparently. The following conditions and procedures apply to all withdrawals:

• The minimum withdrawal amount is RM50 for each withdrawal request.
• Withdrawals will be processed to the same payment method used for your most recent deposit, or to the method registered in your MBI96 account profile.
• Standard withdrawal requests are processed within 1 to 24 hours on business days, depending on the payment method and amount.
• Withdrawals exceeding RM10,000 may require additional identity verification before they can be processed.
• Winnings derived from bonus funds are subject to the applicable wagering requirements — bonus funds cannot be withdrawn directly until those requirements have been met.
• MBI96 reserves the right to cancel a withdrawal request if there are signs of fraudulent activity or a breach of the platform's terms.

Members are responsible for ensuring that the payment account details in their MBI96 profile are accurate and current. MBI96 will not be held liable for any withdrawal delays or failures resulting from incorrect information provided by the member.

MBI96 offers members a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, reload bonuses, and slots tournaments. All bonuses are subject to the following conditions:

• Each bonus carries wagering requirements (rollover) that must be met before winnings can be withdrawn. Wagering requirements are clearly stated on each promotion's page.
• The welcome bonus is exclusively available to new members making their first deposit at MBI96. Only one welcome bonus is permitted per individual, per household, per IP address, and per payment method.
• MBI96 reserves the right to modify, withdraw, or terminate any promotion at any time with reasonable notice.
• Bonuses are non-transferable between accounts and carry no cash value unless and until the applicable wagering requirements have been met.
• Abusive or manipulative use of bonuses — including hedge betting — constitutes a breach of MBI96's terms and may result in the cancellation of the bonus and any associated winnings.
• Each bonus has a time limit — wagering requirements must be met within the specified period, or the bonus will expire automatically.

MBI96 offers a wide range of game categories, including online slots, live casino, card games, and roulette. All games utilise independently verified and audited random number generators (RNG). General gameplay rules are as follows:

• All completed game outcomes are final. No disputes will be entertained on the grounds of dissatisfaction with fair and random results.
• Any attempt to exploit technical bugs, use automated software (bots), or employ other unauthorised means to gain an unfair advantage is a serious violation of MBI96's terms.
• Winnings obtained through unauthorised means or exploitation will be voided and the relevant account will be closed.
• Members are responsible for ensuring a stable internet connection while playing. MBI96 is not liable for any lost winnings or incomplete rounds resulting from connectivity issues on the member's end.
• Bets cannot be cancelled once a round or game has begun.

Every game at MBI96 — from slots like Pixie Wings and Fu Dao Le to Live Casino titles like Football Studio and Playtech Roulette — runs on a certified RNG system that is fair and cannot be manipulated by any party, including MBI96 itself.

MBI96 reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any section of MBI96's Terms & Conditions.
• Suspected fraud, money laundering, or any other illegal activity involving the account in question.
• Multiple accounts held by the same individual.
• Providing false or misleading information during registration or the KYC (Know Your Customer) process.
• Abusive, threatening, or disrespectful behaviour towards MBI96 support staff.
• A voluntary account closure request submitted by the member themselves.

In cases of account closure due to a breach of terms, MBI96 reserves the right to withhold any remaining account balance depending on the severity of the violation and the decision of our compliance team. Members whose accounts have been suspended unfairly are entitled to submit an appeal via email to the MBI96 support team.

Members who wish to voluntarily close their account may contact the MBI96 support team via Live Chat or email. Any valid remaining balance in the account will be processed for withdrawal in accordance with standard procedures before the account is officially closed.

MBI96 takes our responsibility towards member well-being seriously. Responsible gambling is not merely a compliance requirement — it is our genuine commitment to the Malaysian player community. MBI96's responsible gambling policy covers:

• Deposit Limit: Members can set daily, weekly, or monthly deposit limits on their MBI96 account to help manage their spending.
• Loss Limit: A loss limit can be set to ensure members do not lose more than they are comfortable with over a given period.
• Play Time Limit: Members can set daily or weekly time limits for their playing sessions — once the limit is reached, the MBI96 system will notify you and automatically end the session.
• Temporary Self-Exclusion: Members may apply for a temporary self-exclusion ranging from 24 hours to 6 months. During this period, the account cannot be used for any betting activity.
• Permanent Self-Exclusion: Members who believe they have a serious gambling problem may apply for a permanent self-exclusion, which once enacted cannot be reversed.

If you or someone you care about is experiencing gambling-related issues, please contact Talian Kasih 15999 or visit the Responsible Gaming us for more information and support resources available in Malaysia.

MBI96 does not guarantee that the platform will operate without interruption at all times. System maintenance, technical updates, or disruptions beyond our control may result in temporary unavailability of the platform. MBI96 will endeavour to provide advance notice for any planned maintenance.

These Terms and Conditions constitute the entire agreement between MBI96 and the member with respect to the use of the platform. Should any part of this document be found invalid or unenforceable, the remaining provisions shall continue in full force and effect. MBI96 reserves the right to amend these Terms and Conditions at any time, and such changes will take effect immediately upon publication on the platform. Your continued use of the MBI96 platform after any changes are published constitutes your acceptance of the updated terms.

For any enquiries regarding MBI96's Terms and Conditions, please contact our support team via Live Chat 24/7 or email us at [email protected]. We are always available to assist in Bahasa Malaysia.